Telemedicine: Between Opportunities, Expectations, and Challenges in Health Development in Remote Areas of Indonesia
DOI:
https://doi.org/10.70193/ijlsh.v2i2.258Keywords:
Telemedicine Opportunities, Expectations, and Challenges, Health Development, Remote AreasAbstract
Current technological advancements have helped Indonesian society access healthcare services more easily than before. Telemedicine emerges as a crucial innovation to implement, offering a viable solution to bridge geographical gaps by enabling remote consultations and medical services. The purpose of this study is to identify Indonesia's opportunities, expectations, and challenges in providing healthcare services by utilizing telemedicine. This study is a literature review using a narrative descriptive approach. Data was collected through online searches from various sources, including dissertations, theses, scientific publications, and e-books. The analysis results revealed that the utilization of digital technology in providing healthcare services to the community offers significant opportunities to improve the efficiency and convenience of medical services, especially in remote areas. The presence of telemedicine also offers new hope to the community. However, the implementation of telemedicine still faces various challenges and obstacles, including legal regulations, digital infrastructure, technological literacy, and public trust in digital-based healthcare services.
Downloads
References
Abdel-Wahab, M., Rosenblatt, E., Prajogi, B., Zubizarretta, E., & Mikhail, M. (2020). TELEMEDICINE: Opportunities in Telemedicine, Lessons Learned After COVID-19 and the Way Into the Future. International Journal Radiation Oncology Biology Physics, 108(2), 438–443.
Agustina, D., Sufia, A., Shofia, H., Cahyani, I., Ralya, J. P., & Mariani, T. (2023). Review Article: Efektivitas Penggunaan Telemedicine Pada Masa Pandemi Sebagai Sarana Konsultasi Kesehatan. Jurnal Keperawatan Dan Kesehatan Masyarakat Cendekia Utama, 12(3), 257–264. https://www.jurnal.stikescendekiautamakudus.ac.id/index.php/stikes/article/view/1766
Alipour, J., & Hayavi-Haghighi, M. H. (2021). Opportunities and Challenges of Telehealth in Disease Management during COVID-19 Pandemic: A Scoping Review. Applied Clinical Informatics, 12(4), 864–876. https://doi.org/10.1055/s-0041-1735181
Blandford, A., Wesson, J., Amalberti, R., AlHazme, R., & Allwihan, R. (2020). Opportunities and challenges for telehealth within, and beyond, a pandemic. The Lancet Global Health, 8(11), e1364–e1365. https://doi.org/10.1016/S2214-109X(20)30362-4
Brahmana, R. P., & Karo, R. K. (2023). Penerapan Telemidisin Di Indonesia Berbasis Nilai Teori Keadilan Bermartabat: Pengaturan dan Peran Dokter. Jurnal Lemhannas RI, 10(4), 224–236. https://doi.org/10.55960/jlri.v10i4.365
Candra, M., Shasmita, S., Chandra, E., Matheus, J., & Gunadi, A. (2024). Pengembangan Sistem Telemedicine: Upaya Mewujudkan Kesejahteraan Masyarakat Di Bidang Kesehatan Pada Era Society 5.0. Jurnal Muara Ilmu Sosial, Humaniora, Dan Seni, 8(2), 294–303. https://doi.org/10.24912/jmishumsen.v8i2.29519.2024
Darkins, A. W., & Cary, M. A. (2000). Telemedicine and Telehealth (Principles, Policies, performance, and Pitfalls,. Springer Publishing Company Inc.
Hariri, A., Idris, H., Syarifuddin, S., & Zahir, R. (2025). Telemedicine in Rural Areas: Bridging the Service Gap. Cognitionis Civitatis et Politicae, 2(1), 35–45.
Heriani, I., & Adlina, N. A. (2024). Aspek Hukum Telemedicine di Indonesia : Tantangan dan Peluang dalam Era Digital. Indonesian Journal of Islamic Jurisprudence, Economic and Legal Theory, 2(3), 1398–1405.
Ikatan Dokter Indonesia (IDI). (2018). Telelemedicine: Rekomendasi Ikatan Dokter Indonesia untuk Masa Depan Digitalisasi Kesehatan di Indonesia.
Judijanto, L., Anurogo, D., Zani, B. N., Hasyim, D. M., & Ningsih, K. P. (2023). Implementation of Telemedicine in Health Services: Challenges and Opportunities. Journal of World Future Medicine, Health and Nursing, 2(1), 37–50. https://doi.org/10.70177/health.v2i1.667
Kemenkes RI. (2019). Peraturan Menteri Kesehatan Republik Indonesia Nomor 20 Tahun 2019 Tentang Penyelenggaraan Pelayanan Telemedicine Antar Fasilitas Pelayanan Kesehatan.
Kessel, K. A., Vogel, M. M., Schmidt-Graf, F., & Combs, S. E. (2016). Mobile Apps in Oncology: A Survey on Health Care Professionals’ Attitude Toward Telemedicine, mHealth, and Oncological Apps. Journal of Medical Internet Research, 18(11), e312.
Kuntardjo, C. (2020). Dimensions of Ethics and Telemedicine in Indonesia: Enough of Permenkes Number 20 Year 2019 As a Frame of Telemedicine Practices in Indonesia? Soepra, 6(1), 1–14. https://doi.org/10.24167/shk.v6i1.2606
Lestari, A. Y., Misran, Raharjo, T., Annas, M., Riskanita, D., & Prabandari, A. P. (2024). Improving Healthcare Patient Data Security: An Integrated Framework Model For Electronic Health Records From A Legal Perspective. Law Reform: Jurnal Pembaharuan Hukum, 20(2), 329–352. https://doi.org/10.14710/lr.v20i2.56986
Mechanic, O. J., Persaud, Y., & Kimball, A. B. (2022). Telehealth Systems. StatPearls Publishing LLC.
Mitchell, M., & Kan, L. (2019). Digital Technology and the Future of Health Systems. Health Systems and Reform, 5(2), 113–120. https://doi.org/10.1080/23288604.2019.1583040
Mutiah, F., Sibuea, H., & Chandra, M. (2025). Telemedicine Regulation in Indonesia: Legal Frameworks, Challenges, and Future Directions. Jurnal Multidisiplin Indonesia, 4(4), 242–251. https://doi.org/10.58344/jmi.v4i4.2267
Niu, S., Hong, W., & Ma, Y. (2024). How Expectations and Trust in Telemedicine Contribute to Older Adults’ Sense of Control: An Empirical Study. Healthcare, 12(17), 1685. https://doi.org/10.3390/healthcare12171685
Rerey, H. V., Syauki, A. Y., Waqqosh, A., Limijadi, E. K. S., & Ruhana, F. (2023). Economic and Management Strategies for Optimizing Healthcare Services: A Case Study on Telemedicine in Indonesia. Jurnal Aisyah : Jurnal Ilmu Kesehatan, 8(3). https://doi.org/10.30604/jika.v8i3.2139
Rizqi, P. M. S., Hannari, M. I., Dewi, S., Alvionita, E., Shafira, A. D., & Purba, S. H. (2025). Literatur Review: Transformasi Layanan Kesehatan melalui Telemedicine: Peluang dan Tantangan di Era Digital. Jurnal Kesehatan Tembusai, 6(1), 699–707.
Siswati, S., Ernawati, T., & Khairunnisa, M. (2024). Analysis of Readiness Challenges for Implementing Electronic Medical Records In Padang City’s Health Centers. Jurnal Kesehatan Vokasional, 9(1), 1.
Tuckson, R. V, Edmunds, M., Ph, D., & Hodgkins, M. L. (2017). Telehealth. The New Engl and Journal of Medicine Special, 377(16), 1585–1592.
World Health Organization (WHO). (2009). Telemedicine Oppurtunities and Developments in Memver States : Report on The Second Global Survey on eHealth, Global Observatory for eHealth Series.
Yandrizal. (2021). Analisis Kesiapan dan Pelatihan pada Masa dan Pasca Pandemi Covid-19 Berbasis Teknologi. Jurnal EMBA, 9(2), 1–12.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 International Journal of Law, Social Science, and Humanities
This work is licensed under a Creative Commons Attribution 4.0 International License.
