The Value of Research Methods and Approaches in Modern Public Administration Research

Authors

  • Sifiso Mofokeng Faculty of Humanities, Nelson Mandela University, South Africa

DOI:

https://doi.org/10.70193/ijlsh.v3i1.276

Keywords:

Accountability, Citizen Engagement, Governance, Mixed-Methods, Public Administration, Qualitative; Quantitative; Research

Abstract

The 21st century has immensely shaped the face and art of governance with the rise of globalisation, technological innovations and rising public expectations. With this in mind, research methods, designs, and approaches have emerged as foundational pillars for advancing modern public Administration for practice and scientific research. Modern Public Administration faces countless challenges and problems ranging from policy misalignments, service delivery failures, lack of citizen participation and engagement, and many other issues requiring systematic and analytical approaches. Thus, these research methods, designs, and approaches serve as a backbone for understanding and resolving societal problems in a manner that allows public administrators to make evidence-based decisions. This study employed a qualitative approach relying on secondary data and thematic content analysis of relevant scholarly literature and documents. This analysis revealed that well-applied research methods and designs enable public administrators to trace and resolve public policy and other public administration problems. The study found that research methods extend beyond academic research and that these methods are practical solutions for the existing governance challenges. The study concluded that Afrocentric approaches and methods are central to resolving African governance problems and Public Administration shortfalls.

Downloads

Download data is not yet available.

References

Akopian, V., Zakharenko, K. and Zhyzhko, T., 2024. The Postmodern Paradigm: Shaping the Philosophy for the Future Landscape of Public Administration. Philosophy & Cosmology, 32.

Asenahabi, B.M., 2019. Basics of research design: A guide to selecting appropriate research design. International Journal of Contemporary Applied Researches, 6(5), pp.76-89.

Barrett, R.H., Bicego, E.J., Cotton III, T.C., Kegley, S., Key, K., Mitchell, C.S., Farley, K., Shahin, Z., Hoffman, L., Okoye, D. and Washington, K., 2025. A Community-Engaged Approach to Community Health Needs and Assets Assessment for Public Health Research. International Journal of Environmental Research and Public Health, 22(7), p.1030.

Barolsky, V., Pophiwa, N., Wentzel, M., Viljoen, J., Dumisa, S. and Sausi, K., 2013. Evaluation of the implementation of the Jo'burg City Safety Strategy (JCSS).

Barroga, E., Matanguihan, G.J., Furuta, A., Arima, M., Tsuchiya, S., Kawahara, C., Takamiya, Y. and Izumi, M., 2023. Conducting and writing quantitative and qualitative research. Journal of Korean medical science, 38(37).

Belardinelli, P. and Mele, V., 2020. Mixed methods in public administration: advantages and challenges. Handbook of research methods in public administration, management and policy, pp.28-41.

Belone, L., Lucero, J.E., Duran, B., Tafoya, G., Baker, E.A., Chan, D., Chang, C., Greene-Moton, E., Kelley, M.A. and Wallerstein, N., 2016. Community-based participatory research conceptual model: Community partner consultation and face validity. Qualitative health research, 26(1), pp.117-135.

Blaser-Mapitsa, C., 2022. A scoping review of intersections between indigenous knowledge systems and complexity-responsive evaluation research. African Evaluation Journal, 10(1), p.624.

Bryman, A., 2016. Social research methods. Oxford university press.

Cameron, R. and McLaverty, L., 2008. Public administration research in South Africa: An assessment of journal publications, 1994-2006.

Cameron, R., 2008. Public administration in South Africa: The state of the academic field.

Chaka, C., Shange, T., Ndlangamandla, S.C. and Mkhize, D., 2022. Situating some aspects of the scholarship of teaching and learning (SoTL) in South African higher education within southern theories. Journal of Contemporary Issues in Education, 17(2), pp.6-24.

Chipkin, I. and Meny-Gibert, S., 2012. Why the past matters: Studying public administration in South Africa. Journal of Public Administration, 47(1), pp.102-112.

Comfort, L.K., Waugh, W.L. and Cigler, B.A., 2012. Emergency management research and practice in public administration: Emergence, evolution, expansion, and future directions. Public Administration Review, 72(4), pp.539-547.

Creswell, J.W. and Poth, C.N., 2016. Qualitative inquiry and research design: Choosing among five approaches. Sage publications.

Dannels, S.A., 2018. Research design. In The reviewer’s guide to quantitative methods in the social sciences (pp. 402-416). Routledge.

Davies, C. and Fisher, M., 2018. Understanding research paradigms. Journal of the Australasian Rehabilitation Nurses Association, 21(3), pp.21-25.

Dunleavy, P. and Hood, C., 1994. From old public administration to new public management. Public money & management, 14(3), pp.9-16.

Eakin, H., Keele, S. and Lueck, V., 2022. Uncomfortable knowledge: mechanisms of urban development in adaptation governance. World development, 159, p.106056.

Eichmann, B., Goldhammer, F., Greiff, S., Pucite, L. and Naumann, J., 2019. The role of planning in complex problem solving. Computers & Education, 128, pp.1-12.

Gaus, N., 2017. Selecting research approaches and research designs: A reflective essay. Qualitative Research Journal, 17(2), pp.99-112.

Guy, M.E. and Rubin, M.M., 2015. Public administration evolving. Taylor & Francis.

Heintz, J. and Naidoo, K., 2021. Unemployment in South Africa. Oxford University Press.

Igbokwe-Ibeto, C.J., 2019. African bureaucracy and public administration: Analysing the normative impediments and prospects. Africa’s Public Service Delivery and Performance Review, 7(1), pp.1-11.

Kapucu, N., Ge, Y., Rott, E. and Isgandar, H., 2024. Urban resilience: Multidimensional perspectives, challenges and prospects for future research. Urban Governance, 4(3), pp.162-179.

Klaaren, J., Brunette, R. and Belvedere, F., 2022. Reforming public administration in South Africa: A path to professionalisation.

Koliba, C.J., Meek, J.W., Zia, A. and Mills, R.W., 2017. Governance networks in public administration and public policy. Routledge.

Kivunja, C. and Kuyini, A.B., 2017. Understanding and applying research paradigms in educational contexts. International Journal of higher education, 6(5), pp.26-41.

Lim, W.M., 2025. What is qualitative research? An overview and guidelines. Australasian Marketing Journal, 33(2), pp.199-229.

Luton, L.S., 2015. Qualitative research approaches for public administration. Routledge.

Makalela, L., 2016. Ubuntu translanguaging: An alternative framework for complex multilingual encounters. Southern African Linguistics and Applied Language Studies, 34(3), pp.187-196.

Mamokhere, J., 2022. Understanding the Complex Interplay of Governance, Systematic, and Structural Factors Affecting Service Delivery in South African Municipalities. Commonwealth Youth & Development, 20(2).

Mamokhere, J., Musitha, M.E. and Netshidzivhani, V.M., 2022. The implementation of the basic values and principles governing public administration and service delivery in South Africa. Journal of Public Affairs, 22(4), p.e2627.

McDonald III, B.D., Hall, J.L., O'Flynn, J. and Van Thiel, S., 2022. The future of public administration research: An editor's perspective. Public Administration, 100(1), pp.59-71.

McNabb, D.E., 2017. Research methods in public administration and nonprofit management. Routledge.

Meier, K.J., 2015. Proverbs and the evolution of public administration. Public administration review, 75(1), pp.15-24.

Mlambo, V.H., 2023. Living in the Dark: Load Shedding and South Africa's Quest for Inclusive Development. IAHRW International Journal of Social Sciences Review, 11(2), pp.153-160.

Mofokeng, S. and Nkgapele, S.M., 2025. Reimagining Public Administration Pedagogy in South Africa to Meet the Needs of South Africa's Public Service. Asian Journal of Management, Entrepreneurship and Social Science, 5(02), pp.201-220.

Mutongoza, B.H., Mutanho, C. and Makeleni, S., 2018. Ending curriculum violence and academic ancestral worship: An Afrocentric perspective on decolonising higher education in Africa. Southern African Linguistics and Applied Language Studies, 36(1), pp.25-36.

Naidoo, C. and Ramphal, R.R., 2019, September. From Batho Pele principles to public participation in basic services delivery at municipal level in South Africa: Using Ekurhuleni Metropolitan Municipality as a case. In 13th International Business Conference (pp. 22-25).

Ndaguba, E.A. and Ijeoma, E.O., 2017. Exploring the epistemology of transdisciplinarity in public policy and administration in South Africa. TD: The Journal for Transdisciplinary Research in Southern Africa, 13(1), pp.1-13.

Nhema, A.G., 2015. Relevance of classical management theories to modern public administration: A review. Journal of public administration and governance, 5(3), pp.165-179.

Nkgapele, S.M. and Mofokeng, S., 2024. Merit-based recruitment in the South African Public Service: Challenges and opportunities. International Review of Social Sciences Research, 4(4), pp.148-170.

Opie, C., 2019. Research approaches. In Getting started in your educational research: Design, data production and analysis (pp. 137-158). SAGE Publications Ltd.

Ospina, S.M., Esteve, M. and Lee, S., 2018. Assessing qualitative studies in public administration research. Public administration review, 78(4), pp.593-605.

Panke, D., 2018. Research design & method selection: Making good choices in the social sciences.

Perkins, G., 2022. ‘Bad, sad and angry’: Responses of the SAPS leadership to the dangers of policing. South African Crime Quarterly, 71(1), pp.2-45.

Peterson, J.S., 2019. Presenting a qualitative study: A reviewer’s perspective. Gifted Child Quarterly, 63(3), pp.147-158.

Rassel, G., Leland, S., Mohr, Z. and O'Sullivan, E., 2020. Research methods for public administrators. Routledge.

Reed, M.S., Ferré, M., Martin-Ortega, J., Blanche, R., Lawford-Rolfe, R., Dallimer, M. and Holden, J., 2021. Evaluating impact from research: A methodological framework. Research Policy, 50(4), p.104147.

Reed, M.S. and Rudman, H., 2023. Re-thinking research impact: voice, context and power at the interface of science, policy and practice. Sustainability Science, 18(2), pp.967-981.

Roberts, A., 1994. Demonstrating neutrality: The Rockefeller philanthropies and the evolution of public administration, 1927-1936. Public administration review, pp.221-228.

Sari, A.R., 2023. The impact of good governance on the quality of public management decision making. Journal of Contemporary Administration and Management (ADMAN), 1(2), pp.39-46.

Sebola, M.P., 2022. Critiquing scientific writing for knowledge development in South African public administration scholarship: Selected reviews in South African articles and books. International Journal of Research in Business and Social Science, 11(10), pp.410-415.

Selepe, M.S., 2022. The paradigm shift from traditional public Administration to sustainable public Administration. African Journal of Development Studies (formerly AFFRIKA Journal of Politics, Economics and Society), 12(2), pp.99-129.

Shava, E. and Chamisa, S.F., 2018. Cadre Deployment Policy and its Effects on Performance Management in South African Local Government: A Critical Review. Politeia (02568845), 37(1).

Shava, E. and Mazenda, A., 2021. Ethics in South African public administration: a critical review. International Journal of Management Practice, 14(3), pp.306-324.

Shopola, A.M., Mukonza, R. and Manyaka, R.K., 2024. Consultocracy in South African public service: A case of repositioned public administration curricula. Africa’s Public Service Delivery and Performance Review, 12(1), p.747.

Sileyew, K.J., 2019. Research design and methodology. In Cyberspace. IntechOpen.

Swanepoel, C.F., 2022. The slippery slope to state capture: Cadre deployment as an enabler of corruption and a contributor to blurred party–State lines. Law, Democracy & Development, 25(1), pp.440-462.

Taherdoost, H., 2022. What are different research approaches? Comprehensive review of qualitative, quantitative, and mixed method research, their applications, types, and limitations. Journal of Management Science & Engineering Research, 5(1), pp.53-63.

Tenny, S., Brannan, J.M. and Brannan, G.D., 2017. Qualitative study.

Tubey, R.J., Rotich, J.K. and Bengat, J.K., 2015. Research paradigms.

Van Thiel, S., 2014. Research methods in public administration and public management: An introduction. Routledge.

Vyas-Doorgapersad, S. and Shava, E., 2021. Paradigms in public policy and administration in Africa. African Journal of Development Studies, 11(4), p.29.

Wessels, J.S., 2023. Meaningful knowledge about public administration: Epistemological and methodological antecedents. Administrative Theory & Praxis, 45(1), pp.25-43.

Wessels J, Thani X. Research methods in Public Administration. In: Wessels JS, Pauw JC, Thani XC, eds. Reflective Public Administration: Context, Knowledge and Methods. University of South Africa; 2015:156-178.

Wilson, W., 1887. The study of administration. Political science quarterly, 2(2), pp.197-222.

Downloads

Published

2026-03-09

How to Cite

Sifiso Mofokeng. (2026). The Value of Research Methods and Approaches in Modern Public Administration Research. International Journal of Law, Social Science, and Humanities , 3(1), 392–405. https://doi.org/10.70193/ijlsh.v3i1.276